This page is for comments we have received from customers. If you would like to have your say, please e-mail us.
First time dealing with MOPS and what an amazing experience. Great customer service and very competitive prices. Thank you Dan and team!
Hello Dan and Happy New Year! Thank you so much at MOPS for the sale alerts. Unfortunately, I don’t need any new fish products at this time thanks to your company & past orders. I wanted to reiterate how much I do appreciate the sale alerts from MOPS. I’m sure I will be purchasing soon into the new year. I hope 2017 will be very successful for your wonderful company. Not sure what I would do without you? Your customer service has been absolutely fab to me these past yrs. My fish family has continually been 2 enormous Raphael Catfish & 2 Plecos (along with now a newly purchased 50+ gallon tank). Always appreciate to have the notifications of sale for items. A belated Happy New Year for 2017!
Just want to say how much I appreciate your prompt shipping of my order complete with the Filstar “Black Friday” outflow piece. I even had Canada Post arrive at my door on Sunday! to hand deliver the package to me! All items arrived in good shape. I am now enjoying a leak-free filter outflow. Hope you have a happy holiday season!
Thank you for being so helpful and working with me on this. You guys are the best. It's a big help when you can get good service like this. I'm new to the aquarium world per say lol. Had fish when i was a kid but I'm setting up to have a saltwater aquarium there's a lot to know and get. With my fault on ordering the wrong canopy and then having it break to you finding me the one i need I really appreciate it. I will be placing more orders with you in the future and hopefully i know exactly what i need before ordering.
Glenn, got it today, one day shipping via Canada Post whoever heard of such a thing. Best shipping time ever, watch out Amazon, MOPS is the new dog on the block!
The light came amazingly fast and is working beautifully! Thank you for the most Excellent Service! Might I add that I appreciated the communication by emails from you confirming my order, as well as the tracking process. It was very timely and put my mind to rest that my order was well taken care of. Thank you again for a safe and speedy delivery!